SPA CHEMISTRY

Basic Spa Water Chemistry

The number of chemicals related to spa water chemistry overwhelms many spa owners. The important thing to remember is that all you are trying to achieve is a good balance so that your spa water is clean and comfortable for use. We recommend that you bring in a water sample after you have freshly refilled the spa and brought it up to the set temperature. This way, we can provide you with a free computerized analysis to ensure that you start off right.

Every fall, Ashton Pools, Ponds & Spas hosts a Spa School Seminar that teaches both old and new spa owners how to spend less time maintaining and more time enjoying their spas. This is a great opportunity to come in and ask your hardest questions to our expert guest speaker (who is also very generous when giving out door prizes). For more information about these seminars, speak with one of our staff.

Before we dive into the chemistry lesson, here are a few helpful reminders for maintaining a clean and beautiful spa:

Chemicals provide balance. People sometimes misunderstand that the primary purpose of adding chemicals to spa water is to create healthy water. Adding chemicals to your water doesn't necessarily create an unhealthy chemical environment, nor does it 'overchemicalize' the water. Instead, chemicals are added in order to accomplish balanced and safe water. Without chemicals, our spas would be green, slimy and covered in scale– and if you had wanted to have an alligator in your backyard you wouldn’t have spent your money on a hot tub.

Spa chemistry is different than pool chemistry. The differences in size and temperature of a hot tub compared to a pool make a big difference when doing maintenance. A spa is a much smaller container for water than a pool. Having four people in an average hot tub is like having 160 people in an average pool. Therefore sanitizer (chlorine or bromine) will get used up more quickly and you will notice more abrupt changes in pH. As a result, you will want to test and treat the water more frequently. As well, because spa water is kept at high temperatures, it is important to maintain a higher sanitizer level (3-5ppm for chlorine and 4-6ppm for bromine) to keep bacteria and algae from running rampant.

Get into a routine. Perhaps the best advice given to new spa owners is to develop a routine for chemical additions. Find a day of the week when you’ll remember to add maintenance chemicals like scale inhibitor and shock (ex. Sunday night). A routine helps prevent forgetfulness and ensures consistent water treatment. An easy way to maintain clean water is to ensure a good sanitizer level before entering the spa and shocking weekly and after heavy usage.

Shocking your spa: You will need to shock your spa periodically to rejuvenate the bromine or chlorine level and oxidize the organic wastes that build-up. It is best to shock your spa at a time when you won’t be using it and to remove the lid for at least 15 minutes afterwards. Always keep your pump running so that the chemicals don’t settle on surfaces. There are several different ways to shock a spa, such as adding a larger than normal amount of granular chlorine or bromine, or using a specific oxidizing product. Ask your spa water technician which method may be better for you if you are unsure.

Heavy bather load affects water balance. Your spa will eat up chemicals faster if it is used more frequently or by many people. As well, skin lotions and hairstyling products can use up sanitizer and throw off pH. It is a good idea to shock the spa water and recheck water chemistry after heavy use.

Planning on going away? If you are going away for an extended period of time (more than two weeks) you may be considering draining your spa and refilling it after you get back. With that in mind, you will want to avoid draining the spa during cold weather, as any water left in the plumbing can freeze and do some significant damage. Leaving your spa empty does have certain advantages, like eliminating the chance of freezing due to extended winter power shortages, and preventing accidental drowning. You will need to consider all of these factors before making a decision.

If you leave the spa running, you should have someone check on it weekly to add the necessary chemicals. The chlorine or bromine will get used up whether you are using the spa or not. This person can also make sure that nothing has gone awry with the spa pump or controls, and can call a service technician if it has. You may be thinking that it is a waste of money to leave your spa running and be adding chemicals when you are not there to use it, but preventing the potential problems of draining a spa in the winter will save you some very expensive repairs.

The Elements of Water Balance

The Saturation Index
When we talk about water balance, we are measuring the relationship between 4 factors that are key in deciding the overall healthiness of your spa water. The Saturation Index is a mathematical equation that measures the temperature, total alkalinity, pH and calcium hardness of water in order to predict whether it is scale forming, neutral or corrosive. All of these factors have a recommended range for spa usage, and it is only when all of these factors are within these prescribed ranges that true water balance can be achieved.

1. Temperature
A spa is typically much warmer than a pool, which makes it a better breeding ground for bacteria. As well, higher temperatures encourage minerals and metals to form deposits, increasing the chance of staining and scaling in your spa. This is the main reason why temperature is used in calculating the Saturation Index.

2. Total Alkalinity
TA is the total amount of alkaline materials (carbonates, bicarbonates, hydroxides) present in the water. TA is a buffer for pH, meaning that it controls the pH’s ability to change. TA and pH have a positive relationship with one another. If the total alkalinity is too high, then the pH will most likely remain too high and difficult to adjust. Conversely, if the total alkalinity is too low, the pH will stay below respectable ranges and fluctuate excessively. The acceptable range for TA in spas is 125-150ppm.

3. pH
pH is the measure of the water’s acidity or basicity (alkalinity). The pH scale measures from 0 to 14, where a pH of 7 is neutral. A low pH can cause faster sanitizer loss, eye and skin irritation, as well as corrosion of spa surfaces and fixtures. Water with a high pH can be cloudy and scale forming, and will also reduce sanitizer effectiveness. The acceptable range for pH in spas is 7.2-7.6.

4. Calcium Hardness
CH refers to the amount of calcium dissolved in the water. Water that is low in calcium can aid in the corrosion of the spa heating element, the plumbing and the spa surfaces. Water high in calcium has a tendency to form scale; thus, damage to plumbing, filtration, heating elements and spa surfaces can result. Very hard water also reduces chemical effectiveness. The acceptable range for calcium hardness in spas is 100-200ppm. When calcium hardness is too high, the only way to lower it is through dilution of water. Use scale inhibitor regularly as a preventative measure for calcium scale formation.

Total Dissolved Solids (TDS): Another Important Factor in Spa Balance
Though not used in calculating the saturation index, another important factor to consider in hot tub maintenance is Total Dissolved Solids (TDS). Water is a good solvent: it will absorb and pick up impurities quickly and easily. TDS is the measure of all of the dissolved materials in water, including metals, minerals, chemicals and organic matter. If your spa has a high TDS, it is more likely to develop a foul odour or become cloudy. As well, chemical effectiveness is reduced and you will end up using more chemicals than you normally would to keep your spa clean. A freshly filled spa usually has TDS between 0 to 500ppm in Waterloo Region. Once the TDS reaches 1500ppm, it is a good time to drain, clean and refill the spa. You can test the TDS using test strips or by bringing a sample in for an analysis.

Common Spa Problems and Solutions

This section will cover some of the most commonly encountered spa problems, as well as the possible causes for them. We have included our best advice for each situation, but remember that every spa is different, and sometimes there are two or more factors as the root cause of your problem. Once you have more experience with your spa, you will know instinctively how to solve it. If at any point you are getting frustrated or confused, don’t give up: bring a sample of your spa water in for analysis and we can help you pinpoint where your troubles lie.


1. Cloudy Spa Water
Cloudy water is most often caused by one or a combination of the following:
a) An insufficient amount of sanitizer in the water
b) A recently heavy bather load
c) Dirty filters

Other less common causes can be an overdose of chemicals, a very high pH, or water that needs to be changed.

The most common cause of cloudy water is simply a lack of bromine and chlorine. Maybe you are not adding enough, you are not adding it as frequently as you should, or you had a lot more people in the spa than normal but you didn’t account for it. The simplest solution for this problem is to shock the water. If the water remains cloudy, try a clarifying product. Clarifiers bind together all of the small particles floating in the water, making them large enough so that the filter can collect them. To prevent cloudiness in the future, maintain a consistent level of sanitizer, shock the spa weekly and incorporate a clarifying product into your maintenance routine.

Another common cause of cloudy water is a dirty filter. Have you cleaned your filters lately? If not, then you should remove them and give them a thorough cleaning and a good soak in a filter-cleaning product. You should rinse your filters about once a week, and soak them in a filter cleaner every 4-6 weeks so that they can effectively pull debris out of the spa water.

Sometimes adding calcium chloride (calcium increaser) at the same time as sodium bicarbonate (alkalinity increaser) can cloud the water even if they were added in the right dosages. Always allow your chemicals some time to dissolve between additions.

If you think adding too many chemicals caused the cloudiness, then you may want to do a partial drain and refill. But this depends entirely on how these additions have affected the various elements of water balance. Your best bet is to bring a water sample in for analysis and talk with one of our water experts before doing anything.


2. The pH is High and Won't Come Down
If the pH is high, your total alkalinity is probably also high. If this is the case, you will need to be patient and keep adding small amounts of pH reducer until it comes down. If your spa has buttons or dials to control the air being added to the jets, turn them off when you are not using it. Sometimes the steady stream of air being incorporated into the water can raise pH. If the problem persists for more than a 10 days and you have been making steady chemical additions, bring a sample into Ashton Pools for a free analysis and some advice.


3. I Can’t Keep My Bromine/Chlorine Level Up
If you find that you are adding bromine or chlorine to your spa but cannot reach the recommended levels (3-5ppm), you simply may not be adding enough to the water. Bromine and chlorine get used up keeping your spa clean and free of bacteria. Each time you want to use your spa, you should check the level of sanitizer and add bromine or chlorine if needed. Never get into a hot tub that has no sanitizer in it, as there could be an excessive amount of bacteria present. If you are using bromine or chlorine tablets in a floating dispenser, open up the setting one or two levels and add a small amount of concentrated granular bromine or chlorine as a supplement.

You can also try shocking the spa, which will eliminate any excess bacteria, soaps, and oils that can hinder your sanitizer’s effectiveness. If you use granular chlorine or bromine to shock the spa, then add the recommended shocking dosage and retest the water after a few hours. Immediately after shocking, the chlorine or bromine level will be very high and you should not re-enter the spa before it comes down below the 10ppm range. If you use an oxidizing-only product to shock your spa (like Spa Lite), then wait the recommended time (usually 15-20 minutes) before re-entering the spa.

Another possibility is that the spa water is unbalanced (ex. CH too high, TDS is over 1500 ppm, pH is too low or high). You will need to treat these issues first. Unbalanced water can make it harder for sanitizers to do their job. Bring a sample into Ashton Pools to rule out any of these possibilities.


4. The Spa Has a Strong Odour

A Strong “Pool” Smell: You may think that a strong chlorine smell in your spa just means that there is a lot of chlorine or bromine present. But in reality, an unpleasant “pool smell” is usually a sign that there is an excessive build-up of used-up chlorine or bromine and other unhealthy compounds. The only way to eliminate this build-up is by shocking the water. This will oxidize, or “burn off” the unhealthy compounds, keeping your spa cleaner and fresher smelling. Afterwards you should notice that your spa smells fresher and being in or near it doesn’t burn your eyes and nose.

If your spa is balanced and the smell is still turning you off, try using a spa fragrance or a freshener and deodorizer. There are many different products available that are meant for use is spas that wont affect your water chemistry.

Indoor Spas: If your spa is enclosed and you find that the odour has become overpowering, you probably need to allow the spa to breathe more often. Try removing the cover from the spa one or two times a week while increasing the air circulation (open some windows, turn on a fan). This will release the off-gases that accumulate under the lid and get them out of your home. By releasing this build-up more often, you will also reduce the potency of the smell it can cause and prevent any stale chlorine odours.

A Moldy/ Mildew Odour: There are a couple of potential sources of a mold or mildew smell in a spa. If the cause seems to be the water itself, you probably need to shock it or drain and refill. Another potential cause of a bad mildew odour can be water that has gotten into somewhere it shouldn’t have, and has been sitting stagnant for a period of time.

The first place to examine is the spa cover. Is it in good shape? A good cleaning may be in order if you haven’t done one in awhile. Are there rips or tears in the cover fabric? If so, this can allow water to enter the cover and the foam inserts. Remove the inserts so that you can take a closer look and give them a cleaning if necessary.

If the cover doesn’t seem to be the problem, you can move on and check the area around and inside the spa cabinet. Open up the cabinet and do a smell check: is this the source of the odour? If it is, look for any water or water stains. If there is a small leak in the spa plumbing or if water has been entering the spa from the exterior, you should fix these problems before more damage can occur.

If your investigations have revealed nothing, but the odour is still there, it may just be that your spa needs a good cleaning. Drain the water and clean the spa surface, filter, cabinet and cover. For some tips on cleaning your spa, see the Spa Maintenance section of this manual.

Other Odours: Certain metals also have odours, such as iron. If you suspect that metals may be your problem, bring a water sample in and request a metals test.


5. There is a Residue Forming on the Spa Surface
If the residue is slimy and brown, most likely it is a scum line that can be cleaned off with a spa/hot tub cleaner. Check your filters to ensure they are in good shape, and use a preventative enzyme based product (like Refresh), which eats up oil and dirt before it builds up. You can also try a Scumbug or a Spa Ball left floating in the water to manually absorb oil and reduce scum.

If the residue is white / flaky / rough, it may be calcium scale formation. High temperatures bring calcium out of solution to form scale, hence why our household kettle tends to be coated with it. This can be very harmful to your heating element and plumbing, and once present is very difficult to eradicate. A product such as Swirl Away can be used when draining your spa to help loosen some of the build-up, and a scale inhibitor will help prevent future build-up. Prevention is the most important part of dealing with scale.

If the spa surface just seems rough, but you know your calcium hardness level is not high, then the problem may actually be corrosion. A low pH mixed with a low calcium hardness level is the main cause of corrosion and etching of spa surfaces. This can be a significant problem, and should be treated immediately to avoid any further damage. Make sure to balance your pH and increase calcium hardness if it is low. By the time you notice the corrosion of the spa surface, there has probably been damage done to your plumbing components that you can’t see. Keep your eyes peeled for rust and evidence of leaks. A surefire sign that corrosion is your problem is that if any metal fixtures in the spa have started to rust.

Should I Use Soft Water in my Spa? If you have had your tap water tested and know that the calcium level is very high, the next time you fill the tub you can use a mix of hard and soft water. This will reduce the hardness, but remember to keep a level of at least 100-200ppm of calcium. Bring a sample of your hard water for testing to determine how much soft water you should use. Never fill a spa entirely with soft water, as a low calcium level will result in etching of spa surfaces, corrosion of metals, and foamy, cloudy water.


6. After Using My Spa, I Get Dry and Itchy Skin
Sitting is a spa can dry out your skin a great deal, especially in the winter. You can combat this by showering after spa use and using a good quality moisturizer to re-hydrate your skin. Using a water-conditioning product like SpaGuard’s Optimizer Plus in the spa water itself will help reduce dryness.

Rashes or eye irritation*: If you find that you are developing a rash, don’t blame the bromine or chlorine right away. The percentage of people who are allergic to bromine or chlorine is very, very low, and many times the problem lies with unbalanced water and sensitive skin. Water with a high or low pH will be harsh on skin and eyes, and will be particularly irritating to people with skin conditions like eczema and dermatitis. Balanced spa water with a pH around 7.5 is much more comfortable and compatible with your body.

Sometimes used up chlorine, which contains chloramines, builds up in your spa, and can cause irritation. A chloramine problem can be identified by a strong chemical odour in the spa and burning, red eyes. You can quickly and easily eradicate this problem by shocking your spa water.

Another less common possibility can present itself when there is the right environment of low chlorine or bromine and excessive oil and grease. A pathogen called Pseudomonas Aeruginosa can multiply and infect the hair follicles on the body. This is just one more reason to be diligent with chemical additions, as a lack of chlorine or bromine in spa water is the most common cause for a problem. The symptoms of an infection include:

  • Itchy, bumpy rash occurring 8-48 hours after being exposed.
  • Can appear on legs, arms or trunk of body.
  • Rash disappears 7 to 10 days with no treatment.
  • Occurs in several people who used the spa at the same time.

Do not use your spa until the rash has cleared up, as doing so can just re-establish the problem or make it worse.

To get rid of Pseudomonas Aeruginosa, you should shock the spa water, then drain and clean your spa thoroughly. While the spa is empty, you should clean the filters and surfaces and remove any scum lines. After refilling, shock the water and establish a good chlorine/bromine level before use.

*Always check with a doctor if a rash or eye irritation is persistent, painful, gets worse or if the rash starts to spread.


7. Persistent Foaming
Several different things (i.e. detergents, hair products, excessive oils and perspiration) can cause foaming in a spa. Persistent foaming can indicate that you are not oxidizing your spa water often enough. Get into the routine of shocking your spa once per week, as well as after times of heavy use. Anti-foam products will temporarily eliminate any foam, and can be added anytime you are using the spa. To help prevent foaming caused by excessive oils in your spa water, use an enzyme product like Descummer.

If the foam is white and soapy in nature, it may be that some detergent has been introduced to the spa from bathing suits or clothing. This type of sudsing can be very persistent. You will need to shock the spa and rinse the filters thoroughly. If you have done this several times with no success, you may need to do a drain and refill. In the future, do not wash your bathing suits with soap and request that guests do the same. You should also refrain form wearing t-shirts or other non-swimwear clothing in the spa, as these can have a lot of soap residue on them.

Tip for Cleaning Bathing Suits – The easiest way to prevent sudsing in your spa is not to wash your bathing suits with detergent. If you are only using them in your spa and/or pool, then a cold-water rinse through your washing machine will get rid of any dirt and chemical build-up. This is also gentler on the fabric of the suits, helping them to last longer. The sanitizer present in your spa water will keep your suits clean, and hanging them to dry between uses will prevent bacteria and mold from forming.


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